Returns

If you wish to cancel an order, please contact us immediately via our contact form or by phone, giving your order number.

For a refund, please comply with the following return conditions:

  • WE DO NOT ACCEPT USED PRODUCTS RETURN!
  • returned products must not show signs of wear
  • the products must be in perfect condition and complete with all accessories (manuals, etc…)
  • the return notification must be made within 14 calendar days of receiving the product
  • the products must be returned in a packaging that does not allow them to be damaged during transport
  • we reserve the right to refuse any product that shows signs of damage or wear